Physician Leadership and the Future of Community Care

Dr. Cathy Faulds

Family & Palliative Care Physician

A graduate of Western University in 1986, Dr. Cathy Faulds received Certification in Family Medicine from the College of Family Physicians of Canada (CFPC) in 1989, and she became a Fellow in 2004. She completed her Certificate of Added Competence in Palliative Care from the CFPC in 2016 and her American Board of Palliative and Hospice Medicine in 2010.

Currently, Dr. Faulds serves as a palliative care physician with St. Joseph’s Health Centre and is a staff family physician at London Health Sciences Centre. Since 1996, she has served as a clinical professor and mentor to undergraduate and graduate medical students at Western University. Dr. Faulds has participated on the Board of the Ontario College of Family Physicians (OCFP) serving as Honourary Secretary-Treasurer in 2011 and 2012, President-Elect in 2013, and President in 2014-2015. She concluded her term as Past-President in November 2016. She has served as a Director of the College of Family Physicians of Canada from 2013-17.

In addition to her experience with the CFPC and OCFP, Dr. Faulds has served on numerous committees at Health Quality Ontario on quality improvement plans and primary care metrics. She has served as Co-Chair of Family Medicine Alliance in Ontario, as well as Director of the Thames Valley Family Practice Research Team in London, Ontario.

Dr. Aaron Hoffman

Primary Care Physician and Faculty, Harvard Medical School

Aaron R. Hoffman is a practicing family physician at the Ambulatory Practice of the Future at Massachusetts General Hospital, where he focuses on primary care for adults in an innovative, team-based practice. His particular clinical interests include women’s reproductive health and approaching primary care with a broad scope, including an array of procedures.

In addition to deep involvement in teaching Harvard Medical School students both clinically and in didactic sessions across several courses, Dr. Hoffman is also the incoming medical director of the Physician Assistant program at the Massachusetts General Hospital Institute of Health Professions and serves as an adjunct faculty member at the Institute.

In his role at the Center for Primary Care, Dr. Hoffman is actively engaged with the Harvard Home for Family Medicine, and is passionate about advocating for family medicine within the Harvard community and fostering leadership development among family physicians in the greater Boston area. He also is working to broaden research collaborations in primary care, and to enhance the educational offerings within the Center.

Erin Sullivan

Faculty, Harvard Medical School Center for Primary Care

Erin E. Sullivan, Ph.D., is a faculty member at the Harvard Medical School Center for Primary Care. Erin leads the Center’s research program, where her team studies high-functioning domestic and international primary care systems. She also holds a faculty appointment in the Department of Global Health and Social Medicine and co-directs the Physician as Leader course for fourth-year medical students.

Prior to joining the Center, Erin worked at the Global Health Delivery Project at Harvard University, where she initially focused on developing a Master’s level global health curriculum before moving on to direct a series of mixed methods health systems studies focused on HIV, TB, and malaria programs in resource-limited settings. She served as the qualitative methods expert for these studies, designing interview tools, focus group guides and analysis plans for her team and 14 partner institutions. This research yielded technical reports for academic and large international health institutions (e.g. WHO, UNAIDS).

While at the Global Health Delivery Project, Erin also co-directed the management seminar within the Global Health Effectiveness Program at Harvard’s School of Public Health and served as a Faculty Member for Global Entrepreneurship Lab GHD, MIT Sloan’s flagship international project-based class. Erin holds a Bachelor of Arts in Art History from Wellesley College and a Ph.D. in Business Studies from Trinity College, Dublin.

Rob Austin

Faculty, Ivey Business School

Rob Austin is a Professor of Innovation and Information Systems, and an affiliated faculty member at Harvard Medical School and Aarhus School of Business and Social Sciences. At The Ivey Academy, Rob is the Program Director of Practice and Community Leadership for Family Physicians. He has worked extensively with corporate clients, including BP, CIBC, Citrix Systems, Hewlett Packard, IBM, LL Bean, Maersk Oil and Gas, Microsoft, Pfizer, Roche, Symantec, UPS, and the United States House of Representatives. 

Rob is the author of nine books and has published widely in both academic and professional journals, such as Harvard Business Review, Information Systems Research, MIT Sloan Management Review, Organization Science, Organization Studies, and the Wall Street Journal. He also is the author of more than 50 published cases and notes, three Harvard online products, and two popular Massively Open Online Courses (MOOCs) running on the Coursera platform.