Terms and Conditions

Program Cancellation Policy

Occasionally, The Ivey Academy must postpone or cancel programs due to lower-than-threshold enrolments or extraordinary circumstances (weather, community safety, program facilitator illness, etc). If a program is postponed or cancelled due to low enrolment, The Ivey Academy will notify the program participants no less than two weeks prior to the program start date.

If a program is postponed or cancelled due to extraordinary circumstances, The Ivey Academy will inform the participants by the most appropriate means at our earliest opportunity. The Ivey Academy will make reasonable accommodations for the participants if a program is postponed or cancelled. A reasonable accommodation is defined as and limited to repayment to the participants for cancellation charges for pre-paid travel and accommodations, upon proof of payment dated prior to the program cancellation date. Program participants will be automatically enrolled in the next available program session, and may choose a tuition credit and/or refund if they are not able to attend the next available session.

Participant Withdrawal, Transfer, or Substitution Policies

30 Days Before Program Start
Cancellation: You will receive a full refund of the program fee.
Transfer to a Later Date: No fees apply.

Less than 30 Days Before Program Start
Cancellation: Incurs a 25% cancellation fee.
Transfer to a Later Date: Incurs a 15% transfer fee.
Cancellation or transfer fees may be waived on compassionate grounds. If a transfer is not redeemed within 12 months of the original program start date, the full program fee will be forfeited.
 
Substitution
An alternate participant may be substituted on the same program session without incurring any fees up to 7 calendar days from the program start date. The substitute needs to apply and be admitted.