FAQ

If you forgot your username and password, please visit https://passwordreset.microsoftonline.com/.

Typically, unless there are people from your class with nearly identical names, your email address will take the following format: FirstInitialLastName.DegreeYear@ivey.ca. Using this format, John Doe, MBA 2016, would be: jdoe.mba2016@ivey.ca.

To make it consistent, your Ivey email address is your Alumni Hub username (i.e. jdoe.mba2016@ivey.ca).

Anyone who has graduated from Ivey can join the Alumni Hub. In fact, you already have a username and password. Don’t know it? No problem.

• Your Ivey email address is your Hub username: FirstInitialLastName.DegreeYear@ivey.ca. Using this format, John Doe, MBA 2016, would be: jdoe.mba2016@ivey.ca.
• Reset your password
• Update your information by contacting Ivey Alumni Records directly: 519-661-4194 or alumnirecords@ivey.ca

For full directions detailing how to access the Alumni Hub, click here. 

Still have questions? Contact itcentre@ivey.ca and we'll answer them for you. 

The information you provide in the Alumni Hub will be updated in our internal database and used to provide you with a receipt for your gift or pledge, to communicate with you about events, activities, and alumni programs and services. At any time, you have the right that your personal information cease to be used. For more information or to make a request, contact Alumni Relations at 519-661-4158 or email alumni@ivey.ca.

To update your mailing address/preferred email, please visit the Alumni Hub. Once logged in, click on “Profile” icon in the top right corner. If you are still having trouble, please email alumnirecords@ivey.ca.

• Your Ivey email address is your Alumni Hub username: FirstInitialLastName.DegreeYear@ivey.ca. Using this format, John Doe, MBA 2016, would be: jdoe.mba2016@ivey.ca.

To obtain a copy of your transcripts, please visit the website for the Office of the Registrar.

For confirmation of an Ivey degree, please send your request to alumni@ivey.ca.

If you would like to contact a classmate/old friend, you can do a search on the Alumni Hub. Once logged in, click on “Directory” tab. You may search by first or last name, degree, or year. You can also search by employer, occupation, industry, interests, and geography.

If you are looking for Ivey contacts in a new city, the best person to contact is the Chapter President. Visit our Chapter listing to find your nearest Chapter. The Chapter President in your area would be more than happy to help you connect with other Ivey alumni and give you information on local events. Our largest Chapters also have Discussions in the Alumni Hub that you can join to connect with others in the area.

If you would like to receive email notification for alumni events in more than one city, please visit the Alumni Hub. Once logged in, click on “Chapters” tab and self-select any Chapters you like to join.

For career services that are available to alumni, please visit the Alumni Hub. Once logged in, click on the “Career” tab. 

If you would like to post a job, please contact Career Management at 519-661-3270.

If you know your username and password and still cannot log onto the Alumni Hub, the problem is sometimes caused by internet settings or spyware/adware. You can reset your browser settings by doing the following:

• Internet Explorer 7 Settings:
• Open Internet Explorer, click on the Tools button (top right) and select "Internet Options"
• Under the "Browsing History" section, click on the "Settings" button.
• Make sure "Every time I visit the webpage" is selected.
• Click OK.
• Click on the "Delete" button in the same section.
• Click the "Delete Files" button at the top. Click "Yes" when asked "Are you sure...?"
• Click on the Close button.  Click the OK button. Click on the "Security" tab. Click on "Reset all zones to default level".
• Click on the "Privacy" tab. Click on the "Advanced" button.
• Check off "Override automatic cookie handling".
• Click on both "Accept" radio buttons.
• Check off "Always allow session cookies".
• Click OK.
• Click on the Advanced Tab. Scroll down to the bottom of the Settings list and then make sure "Empty Temporary Internet Files Folder when Browser is closed" is checked.
• Close all browser windows and try it again.

Visit our Chapter listing to locate your closest Chapter. 

To find out more, please visit Ivey Alumni Network.

Looking to get involved and stay connected with the Ivey community? Many annual events are offered to alumni, including Homecoming, Global Ivey Day, and Ivey Pledge Ceremonies. There are also opportunities to speak to students, volunteer, and share your news in Ivey’s alumni magazine, Intouch. Log into the Alumni Hub and click Get Involved to learn more.

If you lost your Ivey ring and need to purchase a replacement ring, please email alumni@ivey.ca.

To get more information regarding your reunion, please visit the Homecoming website.

If you have questions regarding donation tax receipts, please email iveyfund@ivey.ca.

If you have questions regarding donation of securities, please email iveyfund@ivey.ca.

You can make an online donation here, or if you prefer to speak to someone please call 519-661-3978.

If you would like to get information on the HBA program, please visit the HBA website. For specific questions, please email hba@ivey.ca

If you would like to receive Intouch magazine, Ivey's alumni publication, please email your request to intouch@ivey.ca